Privacy Policy

We may collect the following types of information:

• Information you provide directly: your name, email address, phone number, home address or area of interest, PCS report date, gaining installation, and any details you share by phone, text, email, or Instagram direct message.
• Property search activity: listings you view, saved searches, and neighborhoods you explore through the IDX search tools embedded on this site.
• Automatically collected data: IP address, browser type, device information, pages visited, and usage statistics collected via cookies and similar technologies.

We use the information we collect to:

• Respond to your inquiries and provide real estate services.
• Send you relevant listings, neighborhood information, and PCS relocation guidance, including by SMS text message and email where you have consented.
• Schedule consultations and coordinate showings, closings, and related logistics.
• Improve our website content, services, and user experience.
• Comply with legal obligations and protect our rights and the rights of others.

With your consent, The PCS Wingman may send you SMS text messages related to your inquiry, property search, or PCS relocation. These messages may be sent using an automatic telephone dialing system. Message and data rates may apply, and message frequency varies.

Consent. You provide consent to receive SMS messages by providing your phone number and initiating or responding to communication with us. We will not send marketing SMS messages without your opt-in consent.

Opt-out. You may opt out of receiving SMS messages at any time by replying "STOP" to any message. To opt out of automated calls, reply "CALL" or contact us at (210) 405-7308 or Orlando@ThePCSWingman.com. Replying "HELP" will return assistance and carrier information. Opting out does not prevent us from sending transactional or service-related messages where permitted by law.

Carriers. SMS messaging is supported on major U.S. wireless carriers. We are not responsible for message delivery failures due to carrier, device, or network issues.

We do not sell your personal information. We may share information in the following limited circumstances:

• Service providers: trusted vendors and platforms that help us operate our business (such as our CRM, calendar scheduling, and IDX provider), under agreements that require them to protect your information.
• Transaction parties: as necessary to complete a real estate transaction, including with lenders, title companies, and cooperating brokers, with your authorization.
• Legal compliance: when required by law, court order, or to protect our rights, safety, or property.

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, to comply with legal and regulatory requirements (including Texas real estate recordkeeping rules), and to resolve disputes. You may request deletion of your information, subject to these obligations.

Our Site uses cookies and similar technologies to remember your preferences, analyze traffic, and improve performance. Embedded IDX tools and third-party services may also set their own cookies. You can control cookies through your browser settings; disabling them may limit some site functionality.

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission or electronic storage is completely secure. We cannot guarantee absolute security but strive to protect your information using industry-standard practices.

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Opt out of the sale or sharing of your personal information.
• Withdraw consent to SMS/text messaging at any time.

To exercise any of these rights, contact us using the information in Section 10 below.

Our services are not directed to individuals under 18 years of age, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact Orlando Duarte, The PCS Wingman, by phone at (210) 405-7308 or by email at Orlando@ThePCSWingman.com. See also our Terms of Service.

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last Updated” date. We encourage you to review this page periodically.